Frequently Asked Questions

Can I cancel my membership at any time?


Yes. All NMN Direct subscriptions are month-to-month. You may cancel at any time. To cancel your membership, simply log in and navigate to My Account.




Are NMN Direct supplements pure?


We take purity seriously. NMN direct supplements are independently lab-tested and must to be at least 99% pure to meet our standards. All shipments of NMN come with a lab report stating the exact purity of the batch from which that NMN came from.




Can I take NMN or resveratrol if I am pregnant?


No. The safety of NMN and resveratrol have not been evaluated in individuals that are pregnant or breastfeeding. Do not take NMN and resveratrol if you are pregnant, breastfeeding, or plan to become pregnant.




Can I take NMN or resveratrol if I have a medical condition or take medications?


NMN and resveratrol are dietary supplements intended for use by healthy adults ages 18 and up, and are not intended to treat any medical condition. Individuals receiving treatment for an existing medical condition or taking any medications should consult with their physician before starting NMN or resveratrol.




Can I take NMN or resveratrol if I am breastfeeding?


No. The safety of NMN and resveratrol have not been evaluated in individuals that are pregnant or breastfeeding. Do not take NMN and resveratrol if you are pregnant, breastfeeding, or plan to become pregnant.




Should I consult with a physician before taking NMN or resveratrol?


Yes. NMN and resveratrol are dietary supplements intended for use by healthy adults ages 18 and up. However, it is highly recommended that you consult with your physician before taking any supplements, including NMN and resveratrol. Individuals receiving treatment for an existing medical condition should consult with their physician before starting NMN or resveratrol.




Can I place a hold on my subscription?


Sure. Just send us an email at support@nmndirect.com. Please be sure to include your name and how long you would like us to place your subscription on hold.




How much should I take and when should I take it?


Positive anti-aging results have been reported when taking just 250mg of NMN or resveratrol each day. However, anti-aging experts have reported greater effects with increased doses. For instance, Dr. David Sinclair, a geneticist at Harvard Medical School and leading anti-aging expert, personally takes about 1 gram of NMN and 1 gram of resveratrol daily.




What payment methods do you accept?


We accept all major credit cards. All payments are processed through Stripe.




Who can take NMN and resveratrol?


NMN and resveratrol are dietary supplements intended for use by healthy adults ages 18 and up. However, it is highly recommended that you consult with your physician before taking any supplements. Individuals receiving treatment for an existing medical condition should consult with their physician before taking NMN or resveratrol.




Is your website secure?


We take your privacy seriously, and all of our web pages are protected by industry standard AES 256-bit encryption. However, please be advised that no website is 100% secure.




Are NMN Direct supplements vegetarian? What about vegan?


Yes. All NMN Direct supplements are gluten-free, vegetarian, and vegan. Furthermore, NMN Direct supplements do not contain artificial sweeteners, colors, flavors, or preservatives.




Are NMN Direct supplements gluten-free?


Yes. All NMN Direct supplements are gluten-free, vegetarian, and vegan. Furthermore, NMN Direct do not contain artificial sweeteners, colors, flavors, or preservatives.




Do NMN Direct supplements contain artificial sweeteners or preservatives?


No. All NMN direct supplements are at least 99% pure, and do not contain artificial sweeteners, colors, flavors, or preservatives. Furthermore, all NMN Direct supplements are vegetarian, vegan, and gluten-free.




Should my kids take NMN or resveratrol?


No. NMN and resveratrol should only be taken by healthy adults, ages 18 and up, and should not be taken by children.




Should I give NMN or resveratrol to my pets?


No. NMN and resveratrol should only be taken by healthy human adults, ages 18 and up.




How will NMN and resveratrol affect my medical condition?


NMN and resveratrol are not intended to treat any medical condition. NMN and resveratrol are dietary supplements intended for use by healthy adults ages 18 and up. Individuals receiving treatment for an existing medical condition should consult with their physician before taking NMN or resveratrol.




Do you ship outside of the United States?


No, we do not ship internationally. Currently, we only ship within the United States.




How long will it take to receive my order?


Orders typically ship within 24 hours, and take 2-5 business days for delivery.




Can I change the shipping date for my plan?


Yes. Just contact us at support@nmndirect.com to change your shipping date. Be sure to tell us when you would like your order to ship and if you would like this change to apply to future orders. Please allow 24-36 hours for such requests to be processed.




How should I take NMN? Resveratrol?


All NMN Direct supplements come in a convenient and easy to take veggie capsule. Take them as you would any supplement. For optimal results, we recommend that resveratrol be taken with a food or beverage containing fat. Studies in animals have shown that taking resveratrol with a form of fat increases bioavailability by as much as 500%. Avocado, milk, soy milk, almond milk, yogurt, nuts, and cheese are all good sources of fat.




How do I store NMN?


NMN should be stored in a cool, dry, and dark place. NMN loses its potency and degrades into nicotinamide when when exposed to heat, water, or light. To avoid potential issues, we suggest that you leave your NMN in the original package, and ensure it is well sealed when not in use. Also, avoid leaving NMN in temperatures above 76 degrees fahrenheit. For these reasons, we often find it handy to store NMN in the refrigerator.